JUSTIN PALM
AI and conversation design
Using AI to solve complex problems in products, content, and creative operations
Building “Spark,” WebMD Health Service’s first AI chatbot
WebMD Health Services • 2025
Led conversation design and naming for 0->1 AI chatbot that resulted in an 82% containment rate
Using AI to build a powerful system to organize creative work
Justin Palm Studios • 2026
Using AI to organize more than 1,000 pieces of creative work
Building an AI-powered online art store
Justin Palm Studios • 2026
Building an AI-powered publishing platform that automates the creation and publishing of music, books, poetry and artwork